PRIVACY POLICY
GDPR Compliance Policy for Vivirender.com
Data Collection and Use
We collect personal data such as names, email addresses, and other pertinent information solely for the purpose of providing our services, communicating updates, and improving user experience. We ensure that the collection and use of your personal data are transparent, lawful, and fair.
Data Sharing and Transfer
We do not sell, rent, or trade your personal data with third parties. Any data transfer to third parties is done securely and with your consent, or if it is necessary for the provision of our services.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Your Rights
You have the right to access, correct, delete, or restrict the processing of your personal data. You can also object to processing and request data portability. To exercise these rights, please contact us at support@vivirender.con
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Changes to This Policy
We may update our GDPR Compliance Policy from time to time. We will notify you of any changes by posting the new policy on this page.
Refund Policy for Vivirender.com
General Conditions
All sales for services provided by Vivirender.com are final. However, we strive to ensure customer satisfaction and may offer refunds or credits at our sole discretion.
Eligibility for Refund
To be eligible for a refund, you must submit a request within 7 days of the transaction. The request should include a detailed explanation of the issue and any evidence of the service not meeting the agreed-upon standards.
Processing of Refunds
Upon receiving a refund request, we will investigate the issue. If the request is approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days.
Payment Policy for Vivirender.com
Payment Methods
We accept various payment methods, including credit cards, debit cards, and other online payment methods. All transactions are secured and encrypted for your protection.
Payment Terms
Payment for services is required in advance unless otherwise agreed upon in writing. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Late Payment
Late payments may result in interruption of services and may incur additional fees. If payment is not received within 30 days of the due date, your account may be suspended.
By using Vivirender.com, you agree to comply with these policies. If you have any questions or need further clarification, feel free to contact us at support@vivirender.com.
File Storage and Retention Policy
Client File Storage
All files uploaded by clients for rendering purposes are securely stored on our servers.
Retention of Rendered Files
Upon completion of the rendering process, client files and the rendered outputs are retained for a period of 14 business days. After this period, files are permanently deleted to ensure data privacy and minimize storage use.
Access to Stored Files
Access to stored files is strictly controlled and monitored to prevent unauthorized access or disclosure.
Confidentiality
Your privacy is important to us. We are committed to maintaining the confidentiality of the personal information collected on our site. Our policy is not to disclose or sell any personal information to any third parties, except under certain circumstances described hereafter.
Information Collection and Use
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, and phone number.
Usage Data: We may also collect information on how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Cookies Policy
What are cookies: Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work or work in a better, more efficient way. They can do this because websites can read and write these files, enabling them to recognize you and remember important information that will make your use of a website more convenient (e.g., by remembering your user preferences).
How we use cookies: We use cookies to collect certain information about visitors and users of our website to help us maintain site security and user experience. Cookies help us remember your preferences and recognize you on subsequent visits. This helps us improve our website and services.
Your choices regarding cookies: You have the choice to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of our website.
Contact Us
For any questions or concerns regarding your privacy, you may contact us at support@vivirender.com